Frequently Asked Questions About Fiberglass Mesh
These Q&As are designed to address concerns and doubts that customers may have when considering trading with Aiswix by providing transparent information, timely support.
Q1: What kind of yarn do you use for mesh production?
We use gold pot yarn, which can ensure the strength of the warp and weft yarns of the mesh cloth. The strength of the gold pot yarn is much higher than that of the earth pot yarn. The warp and weft of the woven glass fiber mesh are straight and straight without bending.
Q2: I want to know more about gluing?
Our fiberglass mesh cloth is carefully formulated with acrylic latex. Acrylic latex makes the fiberglass mesh have super webbing. The warp and weft yarns will not move. The key is alkali resistance, which can be kept in cement or plaster for 70-100 years.
Q3: Our mesh feels softer than your sample, can you make a softer mesh?
Of course, we can make it softer. There are two types of glue for the mesh cloth: hard glue and soft glue. You can adjust the hardness of the mesh cloth by adjusting their ratio.
Q4: Will the inner shaft of the mesh be crushed during transportation?
We use strong, heavy-duty packaging materials and work with reliable shipping partners who understand the requirements for handling fragile materials. Rest assured, we prioritize the safe delivery of our products to ensure they arrive in perfect condition.
Q5: What payment methods do you have?
We recommend opting for Western Union, as it offers a more favorable handling fee. However, for new clients, we currently only accept payments through 50% T/T. On the other hand, if you have been a long-standing customer and are experiencing financial constraints, we offer the option of OA credit.
Q6: When can I receive the goods?
It depends on whether you need to customize, if you don’t need to customize, we can ship within 7 days if we have stock, if you don’t have stock and need to customize, it will take 7~15 days!
After delivery, you will generally receive the goods in about 45 days, but the specific time you receive the goods depends on your port, shipping date, customs clearance time and other factors.
Q7: What after-sales service do you provide?
Technical Support: Our team of experts is ready to help you diagnose and resolve any technical issues or challenges you may encounter;
Customer Support: We can provide product guidance and advice as well as order tracking and delivery updates according to your specific requirements, ensuring a smooth and hassle-free process from purchase to receipt;